Where to send a compensation claim

Direct links to the claim pages of airlines flying to and from Israel. Under the law, you send the airline your compensation request in writing.

Arkia
ArkiaContact / claim page
Refund request formFor compensation use "Contact"; refunds have a separate form (Hebrew site).
El Al
El AlContact / claim page
Rights under the lawCompensation requests go through the "Contact us" page.
Israir
IsrairContact / claim pageIsrair’s customer-requests page (Hebrew site).
Aegean
AegeanRights notice (and where to send)The page links to the claim form.
British Airways
British AirwaysRights notice (and where to send)See the section on Israel’s Aviation Services Law.
Delta
DeltaContact / claim pageDelta’s dedicated refund-or-compensation page for trips from Israel.
Etihad
EtihadContact / claim page
Rights under the lawPer Etihad’s notice, compensation requests go through the feedback form.
Lufthansa
LufthansaContact / claim pageLufthansa’s compensation form. For an Israeli-law claim, say so in the description.
Wizz Air
Wizz AirContact / claim pagePer Wizz Air, Israeli-law compensation requests go to the email address listed on this page.

Before you send

"Contact / claim page" = a form or contact page. "Rights notice" = the notice every airline must publish under Israeli law, which says where to send a claim. Links checked on 9 November 2026 and may change. Names and logos belong to their owners and are shown for identification only. EinTisa is not affiliated with any airline.

Find out what you're owed

The free check tells you which law covers your flight and what you may be owed. If you'd rather claim yourself, the free claim kit builds the documents for you.

Free eligibility check   Open the claim kit