Arkia flight IZ991 from Tel Aviv to New York, 8 November 2026: the flight was cancelled

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If you were on Arkia flight IZ991 on 8 November 2026, you may be owed compensation. Here’s what we know and what to do.

What happened

According to the Ben Gurion flight board, the flight was first shown as postponed to 21:00 that day (about 21 hours late), and then cancelled.

What we know about the cause

We found no report of the reason for the cancellation. We checked the weather at Ben Gurion and New York at the time and found nothing unusual. Arkia is not part of the Lufthansa crew restrictions.

What passengers are owed

• Assistance: food and drink, and for a long delay a hotel and transfers – or reimbursement for what you paid yourself. Including kosher food.
• A full refund or an alternative ticket – your choice, and the airline must offer it. About full refunds.
• Fixed compensation – unless the airline proves special circumstances beyond its control, and unless you were told 14 days or more in advance.
• A technical fault generally does not exempt the airline.

Send your request directly to Arkia:
Contact / claim page · Refund request form
Send it in writing and keep a copy. The airline has 45 days to pay compensation and 21 days to refund. The claim kit drafts the letter for you.

What to do now

• Check for free what you’re owed – it takes a minute.
• Prepare a claim letter and small-claims draft yourself with the free claim kit.
• Keep your boarding pass, messages from the airline (with their dates) and receipts.

Based on the public Ben Gurion flight board and the sources below, as of 9 November 2026. General information, not legal advice. EinTisa is not a law firm.